We are now inviting applications for the role of Qualified Motor Technicians for Frank Keane Volkswagen.

Frank Keane Volkswagen is Dublin’s largest Volkswagen Sales and Aftersales Retailer currently located in Liffey Valley Motor Mall, Dublin 22 and Deansgrange, Co Dublin. As a result of strong demand from Volkswagen customers we are seeking to recruit Motor Technicians to join our team as we expand to become the first choice for Volkswagen in Dublin. 

We are a young, dynamic and professional business who has successfully developed into the biggest Volkswagen dealership in Ireland. Some of our successes to date include winning the 2014 SIMI Franchised Sales Operation of the Year award, 2014 Volkswagen Dealer of the Year. 2015 and 2018 Volkswagen Aftersales Dealer of the Year and Commercial Vehicles Dealer of the Year 2016. If you are interested in this position and feel you can contribute to the success of a winning team, then this job is for you.

The Roles:
The ideal candidates will be experienced in all aspects of vehicle servicing and diagnostics and be capable of producing quality work in a busy environment. Flexible work hours may apply.

Responsibilities include:

• Performing work as outlined on the job card with efficiency and accuracy, in accordance with Volkswagen retailer standards.
• Communicating with parts department to obtain needed parts, inform workshop manager if vehicle is awaiting parts and pursue special order of parts if necessary.
• Diagnosing cause of any malfunction and perform repair after confirming authorization by customer.
• Saving and tagging any and all parts if the job is under warranty or if requested by customer.
• Examining the vehicle and performing vehicle health checks to determine if additional safety or service work is required.
• Notifying service advisors immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed within the time promised.
• Road-testing vehicles to spot check work performed.
• Keeping abreast of Volkswagen technical bulletins and attend factory sponsored training classes.
• Maintaining a clean and neat workspace and adhering to all company policies, procedures and safety standards

Requirements:

• Qualified Technician - a minimum of 3 years post apprenticeship experience - ideally working with the Volkswagen brand.
• Ability to clearly complete job card write ups with a thorough understanding of the requirements of factory standards for warranty write-ups.
• Good communication skills and the ability to identify and explain additional work required to service advisors or customers as required.
• Previous experience working with ADP/Kerridge environment would be an advantage.

Rewards:

A competitive salary package combined with a commitment to training and career development in a financially secure and expanding group.

Application:

To apply, please send your CV, a covering note and reference Technican and the location you wish to apply for (i.e Liffey Valley or Deansgrange) via to  info@frankkeanevolkswagen.ie

Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted.

We are now inviting applications for the role of Parts Advisor for Frank Keane Volkswagen.

Frank Keane Volkswagen is Dublin’s largest Volkswagen Sales and Aftersales Retailer currently located in Liffey Valley Motor Mall, Dublin 22 and Deansgrange, Co Dublin. As a result of strong demand from Volkswagen customers we are seeking to recruit Parts Advisors to join our team as we expand to become the first choice for Volkswagen in Dublin. 

We are a young, dynamic and professional business who has successfully developed into the biggest Volkswagen dealership in Ireland. Some of our successes to date include winning the 2014 SIMI Franchised Sales Operation of the Year award, 2014 Volkswagen Dealer of the Year. 2015 and 2018 Volkswagen Aftersales Dealer of the Year and Commercial Vehicles Dealer of the Year 2016. If you are interested in this position and feel you can contribute to the success of a winning team, then this job is for you.

The successful candidate should be:

• Well presented, very enthusiastic, and able to work on own initiative. You will need to possess excellent communication skills, be computer literate and be able to fulfil administrative duties. You will be confident in dealing with the public & trade alike. You will need to be a confident relationship builder, able to advise customers whilst delivering a first class service.

Reporting to the Parts Manager, key responsibilities will include:

• Conduct daily stock control checks.
• To maintain department housekeeping duties.
• To order, organise and maintain the parts stock of the dealership.
• To accurately identify, locate and pick parts for Trade and Retail customers.
• Maintaining and developing relationships with existing customers via telephone calls and email.
• Providing a high level of service to meet both technicians & customer's parts requirements
• Handling parts enquiries in person, by telephone & by email.
• Ordering, tracking, receiving & identifying stock & checking in goods from suppliers
• Store items in an orderly & accessible manner in parts department & ensuring accurate identification of parts
• Checking all paperwork, following up on errors & efficiently passing paperwork to accounts department
• Maintaining an excellent working relationship with colleagues in all departments
• Delivering high levels of customer service through efficient communication.
• Being highly organised and able to work on your own initiative.
• Working to deadlines and targets.
• Ensuring cleanliness & tidiness of work areas at all times

Requirements:

• Friendly, customer focused disposition.
• Ability to multitask in a very busy and fast paced environment.
• Computer literate essential
• Strong communication skills
• Entrepreneurial approach to growing parts sales to the trade.
• Drive to achieve results and to be involved in a variety of tasks which call for accuracy and attention to detail.
• You will have an excellent telephone manner, with the product knowledge to interpret the customer’s needs and ensure that the right parts are sold to the customer.
• Ability to maintain quality operating procedures, adherence to rules and processes.

Rewards:

This is an exciting role with a progressive Irish motor group that offers a competitive package and career progression. 

Application:

To apply, please send your CV, a covering note and reference Parts Advisor via to  info@frankkeanevolkswagen.ie

Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted.