Terms & Conditions

*Our Classic Service helps prevent any little problems from turning into big ones. Recommended every year or every 15,000 km (whichever comes first), includes Castrol engine oil and oil filter replacement and a visual check of all major components. Includes a complimentary comprehensive Health-Check and 12 months free Roadside Assistance.
This Guaranteed Service offer is available on any Volkswagen passenger car model 2015 reg and older up to engine size of 2.0L. Available to retail consumers only. Applies to "time and distance" interval services. Complimentary Roadside Assistance for 12 months on any Guaranteed Service booked before 31st December 2019. Prices valid until 31st December 2019.
The complimentary Roadside Assistance cover for 12 months from date of invoice and is available for any retail consumer who avails of the Service offer before the 31st December 2019.
The complimentary Roadside Assistance cover for 12 months will not be available to any customer who does not have safety related repairs that are identified during the work completed. If these repairs are not completed on the day they must be completed within 5 days post service for the offer of the complimentary Roadside Assistance cover for 12 months to be availed of. Any additional work approved by the customer in advance will be invoiced separately with a full explanation of the work carried out.
Any replaced parts will be retained for customer inspection at the time of vehicle collection if requested in advance.
Volkswagen Ireland reserves the right to make amendments to the content of the offer at any time at the discretion of the company. The Guaranteed Service offer is a recommended retail price only and actual prices from an authorised Volkswagen retailer may differ. All information is correct at the time of print and is subject to change without prior notice. Prices valid until 31st December 2019 at all participating Volkswagen Service Centres in the Republic of Ireland.
The guaranteed price is the maximum price you will pay.

Volkswagen Christmas Trip Draw 2019 Terms and Conditions

To be automatically entered into this draw to win, you must book a Volkswagen Service on www.volkswagenservice.ie or https://www.volkswagen.ie/app/aftersales/vw-ie/en between September 13th 2019 and October 31st 2019 and have your service carried out at a Volkswagen Authorised Repairer in the Republic of Ireland. Service bookings made during the stated period but carried out after October 31st will still be included.
Volkswagen Group Ireland employees, their agents, families or anyone professionally connected with the promotion are excluded from the competition.
Volkswagen Group Ireland reserves the right to suspend or terminate the competition, extend the closing date or amend these terms and conditions without any prior notice.
Entry to the competition applies to bookings completed online at www.volkswagenservice.ie or https://www.volkswagen.ie/app/aftersales/vw­ie/en for any of the listed available Volkswagen Services.
Once you have successfully confirmed a service booking online you are automatically entered into the draw.
You can choose to revoke your automatic entry by sending an email stating your request to be revoked to vwmarketing@volkswagen.ie before October 31st .
Five winners, who can each bring a guest, will be notified by phone call and subsequent email at approximately 3pm on Friday November 1st 2019.
In the event that Volkswagen Group Ireland is unable to contact the winner within 24 hours, Volkswagen Group Ireland will draw a replacement winner and the first winner will no longer be eligible to receive the prize.

The prize is not transferrable for cash or any other alternative and the entrant whom is chosen, must travel or they will forego their place.
The winning entrant will be selected at random from valid entries.
The trip takes place on Saturday 30th November 2019, returning Monday December 2nd 2019 and winners must be able to travel to Berlin, Germany on these dates.
Each winner and guest must be over the age of 18 years at the time of travelling and hold a valid passport and eligible for travel within the EU during these dates. Winners must also hold a valid driving licence should they wish to take part in any driving experiences that may be offered as part of this trip.
Hotels, flights, transfers will be included in the trip. Departure will be from Dublin Airport to Berlin, Germany.
Use of a false name, address or supply of inaccurate information by a competition entrant will disqualify them from winning or receiving any prize.
Where a prize is to be provided by a third party, Volkswagen Group Ireland accepts no responsibility for the supply, non-supply, purported delay in supply of the prize including the failure of the winner to avail of the prize.
Acceptance of the prize by the winner constitutes permission for Volkswagen Group Ireland to publish their name, a photograph for the purposes of advertising and publicity in such media as Volkswagen Group Ireland may choose without additional compensation.
Entrant's contact details and any other information provided by the entrant will be collected, stored and processed for the purposes of administering and assessing the promotion and will be retained by Volkswagen Group Ireland for a reasonable period after the competition closes to assist Volkswagen Group Ireland in fulfilling the promotion and to deal with any queries on the promotion. For the purposes of administration of the competition prize, we are contractually required to share the winning entrant(s) personal data with the competition promotional partners or suppliers. Please see our privacy policy for more information. https://www.volkswagen.ie/en/privacy-statement.html.
Neither Volkswagen Group Ireland nor its agents accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking this prize.
Winners will receive a full agenda, travel details in advance of the trip.

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